Who is collecting your data?
Toppletots soft play hire

How is your data being collected?
We receive the data directly from you via email as well as the contact forms. All data is provided by you voluntarily, although some of the data might be necessary for us to complete orders. You may visit our website anonymously.

What data do we collect?
We collect the following types of information:
Name, surname, email address and your address to complete your order and process transactions, to provide you with an invoice for the payment or a receipt for the completed order.

What is our legal basis for processing your data?
The bases we have for processing your data are:
Fulfilling orders initiated by you,
Your explicit consent.

Will your data be shared with any third parties?
Your data will only be shared with employees of Toppletots who are bound by confidentiality obligations, and whose cooperation we require in order to provide our services.

Your data will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested.

How will the information be used?
We will use the data you provide to:

Carry out your order, which involves processing your data in our IT infrastructure,
Provide you with an invoice for the payment or a receipt for orders,
Fulfil the legal obligations under UK law,

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology only to be accessible by those authorized with special access rights, and are required to keep the information confidential.
After a transaction, your bank details will not be stored on our servers.

Do we store children’s data?
We do not collect any information from anyone under 16 years of age. Our website, products and services are directed to people who are at least 16 years old.

How long will the data be stored for?
The data gathered from you on the basis of explicit consent will be stored until the consent is revoked.
The data gathered to carry out orders by you will be stored for as long as it is necessary to complete the order, and afterward for a period of time that is justified by legitimate interest of Toppletots.

The data gathered to fulfil the legal obligations of Toppletots under UK law will be stored for as long as it is necessary to fulfil those obligations.

What rights does the data subject have?
You have a right to:
access your personal data,
correct mistakes in or modify your personal data,
revoke consent for contacting you with marketing information,
restrict or prevent the processing of your personal data,
request the porting of your data to another administrator,
erasure of your personal data,
complain to Information Commissioners Office https://ico.org.uk/concerns/

How can you contact us regarding your personal data and privacy policy?
If you have any questions or requests connected to handling of your personal data or enquiries connected to our privacy policy, you can contact us at info@toppletots.co.uk. We will respond to your queries within 28 days.

How can the data subject raise a complaint?
You can contact Information Commissioners Office https://ico.org.uk/concerns/.