BOOKING

Bookings can be made online or by telephone, email or via Facebook.

A deposit of £25 is required at the time of booking, this will secure your chosen party package and date.

The deposit is paid via bank transfer. or card payment. Our bank details are as follows;

 

Account Name: Toppletots

Sort Code: 30-10-76

Account: 00039701

 

On receipt of your deposit, you will be sent your booking confirmation, and our terms and conditions.

Any remaining balance will be due on the day of the event. This can be paid either by cash or card at the time of delivery, or by bank transfer but we must have received cleared funds no later than 24 hours before the event. If you have paid in full during the checkout process, no worries, you’re completely done!

All cancellations made by the customer with less than 28 days before your booking will forfeit the deposit. As long as you cancel your booking no less than 28 days before your hire date, your deposit will be returned in full. For cancellations received less than 28 days before the hire date your £25.00 deposit will be retained although where more than 14 days notice is given we will allow you to transfer your deposit to an alternative hire date within 6 months of the original hire date, subject to availability.

If we should cancel your party hire, we will issue a full refund.

 

DELIVERY/SET UP/COLLECTION

Delivery is free anywhere within Beverley, Hull or surrounding villages, a charge will apply outside this area and will be calculated/ arranged at the time of booking.

The outstanding balance is to be paid by either bank transfer no later than the day before your booking, or in cash at the time of setting up your equipment.

On arrival at your venue, it is your responsibility to make sure that there is suitable parking space to allow us to unload/load and to set up and collect your hire equipment.

We will deliver and set up your hire package approximately 30 minutes prior to your party start time.

Hire periods are between 9am-6pm. Any time required outside of these hours will be charged at an additional £10 per hour but does need to be pre-arranged beforehand.

We will set up in an appropriate and safe area and all items are to remain in this area. The equipment can be hired for outdoor use, weather permitting.

The Hirer will be responsible for the care and security of the equipment during the hire.  It will be the hirers responsibility at the time of delivery of the equipment to ensure that it corresponds to the equipment ordered and is in a suitable condition.

The Hirer will be asked at delivery to sign our terms and conditions, confirming delivery of the equipment and that the equipment is in a suitable condition.

If the equipment is dirty or damaged when collected, you the hirer, are liable for the full repair and/or cleaning costs.

 

RULES OF PLAY

Toppletots are not responsible for supervising equipment or children. An adult (over 18) must be responsible for supervising all children when using our equipment.

Avoid older and younger children using the equipment at the same time.

Adults must not use or sit on any of the equipment as this could put it under undue strain and cause damage.

Adults are not to wear shoes on the mats.

The Hirer shall not use the equipment for any purpose other than that described in the hiring agreement and shall not sub-hire or use the equipment or allow the equipment to be used for

any unlawful purpose or in any unlawful way, nor allow anyone onto the equipment wearing shoes, spectacles, carrying sharp objects, key rings, metal studded clothing or any other similar items which could cause damage to others or the equipment. No food or drink is to be taken onto or consumed on the equipment.

No party poppers, coloured streamers, face paints or silly string is to be taken, thrown or sprayed onto the equipment as these materials can permanently stain the equipment material and the hirer will be liable to compensate Toppletots in the event of damage.

The Hirer shall be deemed to have inspected the equipment and to have agreed that it is supplied in good condition unless he/she brings to the attention of Toppletots when it is set up and checked by the hirer when coming into possession of the equipment any faults noted by the hirer.

Supervising adults should not be intoxicated or under the influence of any drugs.

Shoes must be removed when playing on the equipment. Socks are to be worn at all times. No pets are allowed on any hire equipment.

All children play at their own risk.

The equipment must not be overcrowded, and numbers will depend on ages of children. All equipment hired is for children up to 5 years old.

Any injuries must be treated immediately, and a medical report issued to us for our inspection. Any damage to items will be assessed at the time of collection and the hirer will be notified of any costs to repair or replace equipment.

 

DISCLAIMER

All equipment is to be returned in the same condition as at the start of hire. These guidelines are for the safety of all people using the equipment, and it is the sole responsibility of the hirer to ensure they are fully adhered to at all times.

The person(s) or organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.

Please note that all persons using this equipment do so at their own risk.

Our company cannot accept any responsibility for any injury caused to anyone using this equipment.

The Hirer is aware that whilst in their care they are fully responsible for the equipment and will pay for any loss or damage that may occur, this will include the equipment being returned in an unacceptable condition, i.e., if it is in a dirty or muddy condition, the hirer will be expected to pay an additional cleaning charge.

All equipment will be returned in the same condition as at the start of hire.

By making a booking you agree to the above agreement and fully understand and accept the conditions as above and have checked all hired equipment for completeness and condition.